How To Fix CRM_MKTGS_CCA066 - 'Effective_To' date has been set to system date for product category &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

  • Message number: 066

  • Message text: 'Effective_To' date has been set to system date for product category &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_CCA066 - 'Effective_To' date has been set to system date for product category &1 ?

    The SAP error message CRM_MKTGS_CCA066 indicates that the 'Effective_To' date for a product category has been set to the system date, which typically means that the product category is no longer valid or active as of the current date. This error often arises in the context of marketing or product management within the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Date Configuration: The 'Effective_To' date is set to the current system date, which implies that the product category is no longer valid for use in marketing campaigns or other related activities.
    2. Data Maintenance: There may have been a recent change in the product category's validity period, and the system has automatically updated the 'Effective_To' date to reflect that change.
    3. Business Logic: The business rules or logic defined in the system may dictate that if a product category's validity period has expired, it should not be available for selection.

    Solution:

    1. Check Product Category Validity: Review the product category in question to determine if it should still be active. If it is supposed to be valid, you may need to update the 'Effective_To' date to a future date.
    2. Update Dates: If the product category is still relevant, navigate to the product category maintenance transaction (e.g., using transaction code CRMD_ORDER) and adjust the 'Effective_To' date accordingly.
    3. Consult with Business Users: Engage with the relevant business stakeholders to confirm whether the product category should be active or if it has been intentionally set to inactive.
    4. Review Configuration: If this behavior is unexpected, review the configuration settings in the CRM system to ensure that the rules governing product category validity are set correctly.
    5. Check for Batch Jobs: Sometimes, batch jobs or background processes may update the validity dates. Check if any such jobs have run recently that could have affected the product category.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing orders) or CRMD_ORDERADM_H (for order management).
    • SAP Notes: Search for SAP Notes related to CRM product category management for any known issues or patches that may address this error.
    • Documentation: Review SAP documentation on product category management and validity periods to understand the implications of the 'Effective_To' date.
    • Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP experts.

    By following these steps, you should be able to resolve the error and ensure that your product categories are correctly configured in the SAP CRM system.

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