How To Fix CRM_MKTGS_ARCHIVING021 - Production mode

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_ARCHIVING - Generic Marketing Archiving

• Message number: 021

• Message text: Production mode

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_ARCHIVING021 - Production mode ?

  The SAP error message CRM_MKTGS_ARCHIVING021 typically indicates an issue related to the archiving process in the SAP Customer Relationship Management (CRM) system, specifically in the context of marketing data. The message suggests that the system is in "production mode," which may restrict certain operations or changes.
  Cause:
  
  Production Mode Restrictions: The system is configured to run in production mode, which may limit the ability to perform certain archiving operations or changes to the archiving settings.
  Configuration Issues: There may be misconfigurations in the archiving settings or the archiving object itself.
  Authorization Issues: The user may not have the necessary authorizations to perform archiving tasks in production mode.
  Data Integrity Issues: There may be issues with the data that is being archived, such as inconsistencies or missing information.
  
  Solution:
  
  Check System Configuration: Verify the configuration settings for archiving in the SAP system. Ensure that the archiving object is correctly set up and that the necessary parameters are defined.
  Review User Authorizations: Ensure that the user attempting to perform the archiving has the appropriate authorizations. This may involve checking roles and permissions in the SAP system.
  Switch to Test Mode: If possible, switch the system to a test mode to perform the archiving operations. This may require coordination with your SAP Basis team or system administrator.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Data Consistency Check: Perform a data consistency check to ensure that the data being archived is valid and complete. This may involve running specific reports or transactions to identify any issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They can provide more detailed guidance based on the specific configuration and context of your system.
  
  Related Information:
  
  Archiving in SAP CRM: Understand the archiving process in SAP CRM, including the archiving objects and the necessary steps to configure and execute archiving.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archive Administration) to manage archiving processes.
  Documentation: Review SAP documentation related to CRM archiving for best practices and troubleshooting steps.
  
  By following these steps, you should be able to address the CRM_MKTGS_ARCHIVING021 error and successfully manage the archiving process in your SAP CRM system.