How To Fix CRM_MKTGS_ARCHIVING020 - Test mode


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_ARCHIVING - Generic Marketing Archiving

  • Message number: 020

  • Message text: Test mode

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_ARCHIVING020 - Test mode ?

    The SAP error message CRM_MKTGS_ARCHIVING020 typically relates to issues encountered during the archiving process in the SAP Customer Relationship Management (CRM) module, specifically in the marketing area. The message indicates that the archiving process is running in test mode, which means that no actual data is being archived, and it is only simulating the archiving process to check for potential issues.

    Cause:

    1. Test Mode Activation: The archiving job is set to run in test mode. This is often done to validate the archiving process without making any changes to the database.
    2. Configuration Settings: The archiving object may be configured to run in test mode due to specific settings in the archiving configuration.
    3. User Permissions: The user executing the archiving job may not have the necessary permissions to run the job in production mode.

    Solution:

    1. Change to Production Mode: If you want to perform actual archiving, you need to change the job settings from test mode to production mode. This can usually be done in the transaction code for archiving (e.g., SARA).
      • Go to the archiving object in SARA.
      • Check the settings and ensure that the "Test Mode" option is unchecked.
    2. Review Configuration: Ensure that the archiving object is correctly configured for production archiving. This may involve checking the settings in the customizing transaction.
    3. Check User Permissions: Ensure that the user has the necessary authorizations to execute the archiving job in production mode. This may require adjustments to user roles or permissions.
    4. Run the Job Again: After making the necessary changes, re-run the archiving job to see if the issue is resolved.

    Related Information:

    • Transaction Codes:
      • SARA: Used for archiving administration.
      • SARI: Used for archiving information.
    • Documentation: Refer to SAP Help documentation for detailed information on archiving processes and configurations.
    • Logs and Traces: Check the logs generated during the archiving process for any additional error messages or warnings that may provide further insights into the issue.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or CRM functional team for further investigation.

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