How To Fix CRM_MKTGS_ARCHIVING031 - Object '&1' has been deleted from CRM database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_ARCHIVING - Generic Marketing Archiving

• Message number: 031

• Message text: Object '&1' has been deleted from CRM database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_ARCHIVING031 - Object '&1' has been deleted from CRM database ?

  The SAP error message CRM_MKTGS_ARCHIVING031 indicates that an object you are trying to access or archive has been deleted from the CRM database. This typically occurs in the context of marketing or archiving processes within SAP CRM.
  Cause:
  
  Object Deletion: The specific object (e.g., marketing campaign, activity, etc.) has been deleted from the CRM system, which means it no longer exists in the database.
  Data Consistency Issues: There may be inconsistencies in the database where references to the deleted object still exist in other tables or processes.
  Archiving Process: If you are trying to archive data related to an object that has already been deleted, this error can occur.
  
  Solution:
  
  Check Object Existence: Verify if the object you are trying to access or archive still exists in the CRM database. You can do this by using transaction codes like CRMD_ORDER or relevant reports to search for the object.
  Data Cleanup: If the object is indeed deleted, ensure that any references to it in other tables or processes are also cleaned up to maintain data integrity.
  Review Archiving Settings: If you are performing an archiving operation, review the archiving settings and ensure that you are not trying to archive objects that have already been deleted.
  Error Handling: Implement error handling in your processes to manage cases where objects may have been deleted unexpectedly.
  Consult Documentation: Refer to SAP documentation or notes related to archiving and object management in CRM for specific guidance on handling such errors.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving) and CRMD_ORDER (for managing CRM orders).
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context on handling deleted objects in CRM.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the deletion of the object.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this is affecting business processes.
  
  By following these steps, you should be able to address the error and ensure that your CRM system operates smoothly.