How To Fix CRM_MKTDEF037 - To date is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 037

• Message text: To date is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF037 - To date is missing ?

  The SAP error message CRM_MKTDEF037 indicates that a "To date is missing" in the context of marketing definitions or campaigns within the SAP Customer Relationship Management (CRM) module. This error typically arises when you are trying to create or modify a marketing campaign or activity, and the system requires a "To date" to be specified, but it has not been provided.
  Cause:
  
  Missing Input: The "To date" field is left blank when creating or editing a marketing campaign or activity.
  Validation Rules: The system has validation rules that require both "From date" and "To date" to be filled in for the campaign to be valid.
  Configuration Issues: There may be configuration settings in the CRM system that enforce the requirement for a "To date."
  
  Solution:
  
  Fill in the "To Date": When creating or editing the marketing campaign, ensure that you provide a valid "To date" in the relevant field.
  Check Date Formats: Ensure that the date format you are using is compatible with the system's requirements. Sometimes, incorrect formats can lead to the system not recognizing the input.
  Review Campaign Settings: If you are using a template or a predefined campaign, check if there are any settings that might be overriding your inputs.
  Consult Documentation: Refer to the SAP documentation or help files for specific guidance on the marketing campaign setup.
  System Configuration: If you have access, check the configuration settings in the CRM system to see if there are any mandatory fields that need to be adjusted.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Permissions: Ensure that you have the necessary permissions to create or modify marketing campaigns, as restrictions might lead to incomplete data entry.
  Training and Support: If you are unsure about the process, consider reaching out to your SAP support team or attending training sessions on CRM marketing functionalities.
  
  By addressing the missing "To date" and ensuring all required fields are filled out correctly, you should be able to resolve the error and proceed with your marketing activities in SAP CRM.