How To Fix CRM_MKTCCM_PCPG_GEN019 - Profile &1 is not valid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

  • Message number: 019

  • Message text: Profile &1 is not valid

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN019 - Profile &1 is not valid ?

    The SAP error message CRM_MKTCCM_PCPG_GEN019 indicates that the profile specified (denoted as &1) is not valid in the context of the CRM Marketing module. This error typically arises when trying to access or utilize a marketing profile that either does not exist, has been deleted, or is not properly configured.

    Causes:

    1. Non-Existent Profile: The profile you are trying to use may not exist in the system.
    2. Profile Deletion: The profile may have been deleted or is no longer active.
    3. Incorrect Profile Assignment: The profile may not be assigned correctly to the relevant marketing campaign or activity.
    4. Authorization Issues: The user may not have the necessary authorizations to access the specified profile.
    5. Configuration Issues: There may be issues with the configuration settings in the CRM system that prevent the profile from being recognized.

    Solutions:

    1. Verify Profile Existence:

      • Check if the profile exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available profiles.
    2. Check Profile Status:

      • Ensure that the profile is active and has not been marked for deletion or deactivated.
    3. Correct Profile Assignment:

      • Review the assignment of the profile to the marketing campaign or activity. Make sure that the correct profile is being referenced.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the profile. You may need to consult with your SAP security team to verify this.
    5. Configuration Review:

      • If the profile is valid but still causing issues, review the configuration settings in the CRM system. This may involve checking the customizing settings related to marketing profiles.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to CRM Marketing to see if there are any specific guidelines or known issues regarding the profile in question.
    7. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of marketing campaigns and profiles.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide additional troubleshooting steps.
    • User Forums: Consider checking SAP community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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