How To Fix CRM_MKTCCM_PCPG_GEN018 - Message to job log could not be added, error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

• Message number: 018

• Message text: Message to job log could not be added, error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN018 - Message to job log could not be added, error occurred ?

  The SAP error message CRM_MKTCCM_PCPG_GEN018 indicates that there was an issue when trying to add a message to the job log during the execution of a process in the CRM Marketing module. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving it.
  Possible Causes:
  
  Database Issues: There may be issues with the database connection or the database itself, such as locks or performance problems.
  Authorization Issues: The user executing the job may not have the necessary authorizations to write to the job log.
  Job Configuration: The job might not be configured correctly, leading to failures in logging messages.
  System Performance: High system load or performance issues can prevent the job from executing properly.
  Technical Errors: There could be bugs or technical errors in the CRM Marketing application or related components.
  
  Solutions:
  
  Check Database Connection: Ensure that the database is up and running, and there are no connectivity issues. You can check the database logs for any errors.
  Review Authorizations: Verify that the user has the necessary authorizations to write to the job log. You may need to consult with your SAP security team.
  Job Configuration: Review the configuration of the job that is generating the error. Ensure that all parameters are set correctly.
  Monitor System Performance: Check the system performance metrics to see if there are any bottlenecks. You may need to optimize the system or schedule jobs during off-peak hours.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known bugs.
  Review Application Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context for the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SLG1 (Application Log) to view logs related to the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the context of the job that is failing.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.