How To Fix CRM_MKTCA_UI055 - The parameters for the workflow for campaign element '&2' are incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 055

• Message text: The parameters for the workflow for campaign element '&2' are incorrect

What causes this issue?

The workflow task "Authorization by person responsible" for campaign
element '&V2&' with name "&V1&" and campaign '&V3&' requires a person
responsible with a user or a "responsible employee" with a user as
paramters for the campaign element.
Furthermore, the indicator "Start for every reactor" can be set or not.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Where you want to retain this workflow task, enter the appropriate
values for the specified parameter and set the indicator as described.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI055 - The parameters for the workflow for campaign element '&2' are incorrect ?

  The SAP error message CRM_MKTCA_UI055 indicates that there is an issue with the parameters for the workflow associated with a campaign element in the SAP CRM system. This error typically arises when the workflow configuration is not set up correctly or when there are inconsistencies in the data related to the campaign element.
  Causes:
  
  Incorrect Workflow Configuration: The workflow associated with the campaign element may not be configured properly. This could include missing or incorrect parameters.
  Missing Workflow Template: The workflow template that is supposed to be used for the campaign element might be missing or not activated.
  Data Inconsistencies: There may be inconsistencies in the data related to the campaign element, such as missing mandatory fields or incorrect values.
  Authorization Issues: The user may not have the necessary authorizations to execute the workflow.
  System Bugs or Issues: There could be bugs in the SAP system or issues related to the specific version of SAP CRM being used.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Go to the workflow configuration in the SAP system and verify that the workflow template is correctly set up.
  Ensure that all required parameters are defined and correctly configured.
  
  
  
  Verify Workflow Template:
  
  Check if the workflow template exists and is activated. You can do this by navigating to the workflow management area in SAP.
  If the template is missing, you may need to create or activate it.
  
  
  
  Review Campaign Element Data:
  
  Inspect the campaign element for any missing or incorrect data. Ensure that all mandatory fields are filled out correctly.
  Validate the data types and formats of the fields used in the campaign element.
  
  
  
  Check User Authorizations:
  
  Ensure that the user executing the workflow has the necessary authorizations to perform the actions related to the campaign element.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Debugging:
  
  If you have access to the development environment, you can debug the workflow to identify where the parameters are failing.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWDD (Workflow Builder) to check and modify workflows.
  Documentation: Refer to the SAP Help Portal for documentation on workflows in SAP CRM for more detailed guidance.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and their solutions.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTCA_UI055.