How To Fix CRM_MKTCA_UI037 - No workflow is assigned to a campaign element with successor

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 037

• Message text: No workflow is assigned to a campaign element with successor

What causes this issue?

Campaign element '&V2&' with short text "&V1&" for campaign campaign '
&V3&' is not assigned to a workflow, although a subsequent node exists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a suitable workflow to the campaign element.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI037 - No workflow is assigned to a campaign element with successor ?

  The SAP error message CRM_MKTCA_UI037 indicates that there is no workflow assigned to a campaign element that has a successor. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with marketing campaigns and their associated elements.
  Cause:
  
  Missing Workflow Assignment: The primary cause of this error is that the campaign element (such as a marketing activity or a campaign) is expected to have a workflow assigned to it, but none has been configured.
  Configuration Issues: There may be issues in the configuration of the campaign management settings, particularly in the workflow settings.
  Successor Element: The error specifically mentions a "successor," which means that the campaign element is expected to trigger or lead to another element, but the necessary workflow to manage this transition is not defined.
  
  Solution:
  
  
  Assign a Workflow:
  
  Go to the campaign management area in SAP CRM.
  Identify the campaign element that is causing the error.
  Check the workflow settings for that element and ensure that a valid workflow is assigned.
  If no workflow exists, you may need to create a new workflow that fits the requirements of the campaign element.
  
  
  
  Check Workflow Configuration:
  
  Navigate to the workflow configuration settings in SAP.
  Ensure that the workflows are properly defined and activated.
  Verify that the workflow is correctly linked to the campaign elements that require it.
  
  
  
  Review Successor Relationships:
  
  Examine the relationships between campaign elements to ensure that successors are correctly defined.
  If a campaign element is supposed to lead to another, ensure that the workflow is set up to handle this transition.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on configuring workflows in CRM.
  Look for any specific notes or guides related to the error message CRM_MKTCA_UI037.
  
  
  
  Testing:
  
  After making changes, test the campaign element to ensure that the error no longer occurs and that the workflow functions as intended.
  
  
  
  Related Information:
  
  Workflow Management in SAP CRM: Understanding how workflows are created and managed in SAP CRM can help prevent similar issues in the future.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to create and assign workflows in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or reach out to SAP support for further assistance.