How To Fix CRM_MKTCA_UI039 - Business partner '&1' does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 039

  • Message text: Business partner '&1' does not exist

  • Show details Hide details
  • What causes this issue?

    Business partner with number '&V1&' does not exist.

    System Response

    The entry was ignored.

    How to fix this error?

    Repeat your entry with the correct number or use possible entries.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI039 - Business partner '&1' does not exist ?

    The SAP error message CRM_MKTCA_UI039 indicates that the system cannot find the specified business partner (BP) in the database. This error typically occurs in the context of Customer Relationship Management (CRM) when trying to access or manipulate data related to a business partner that is either not created, not activated, or has been deleted.

    Causes:

    1. Non-Existent Business Partner: The business partner ID you are trying to access does not exist in the system.
    2. Incorrect Business Partner ID: There may be a typo or error in the business partner ID you are entering.
    3. Business Partner Not Activated: The business partner exists but is not activated or is in a status that prevents it from being used.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
    5. Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the business partner not being available in the CRM system.

    Solutions:

    1. Verify Business Partner ID: Double-check the business partner ID you are using to ensure it is correct and exists in the system.
    2. Create or Activate Business Partner: If the business partner does not exist, create it using the transaction code BP. If it exists but is not activated, activate it.
    3. Check Status: Ensure that the business partner is in an active status and not marked for deletion.
    4. Authorization Check: Verify that you have the necessary authorizations to access the business partner. Consult with your system administrator if needed.
    5. Data Synchronization: If your system is integrated with other systems (like SAP S/4HANA or third-party applications), check for any synchronization issues and ensure that the business partner data is consistent across systems.

    Related Information:

    • Transaction Codes:
      • BP - Business Partner Maintenance
      • BP_MON - Business Partner Monitoring
    • SAP Notes: Check SAP Notes for any known issues or patches related to business partner management.
    • Documentation: Refer to the SAP Help Portal for detailed documentation on business partner management in CRM.
    • Support: If the issue persists, consider reaching out to SAP support for further assistance.

    By following these steps, you should be able to resolve the error message CRM_MKTCA_UI039 and successfully access the required business partner information.

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