How To Fix CRM_MKTCA_UI036 - Profile set '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 036

• Message text: Profile set '&1' does not exist

What causes this issue?

Profile group with short text '&V1&' could not be found.

System Response

The entry was ignored

How to fix this error?

Repeat your entry with the correct short text or use input help.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI036 - Profile set '&1' does not exist ?

  The SAP error message CRM_MKTCA_UI036 indicates that a profile set specified in the system does not exist. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a marketing profile that has not been defined or has been deleted.
  Cause:
  
  
  Non-Existent Profile Set: The profile set referenced in the error message (&1) does not exist in the system. This could be due to:
  
  The profile set was never created.
  The profile set was deleted or not properly configured.
  A typo or incorrect reference in the configuration or transaction.
  
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the profile set, leading to the perception that it does not exist.
  
  
  Data Consistency Issues: There may be inconsistencies in the data or configuration that lead to the system not recognizing the profile set.
  
  
  Solution:
  
  
  Check Profile Set Existence:
  
  Go to the relevant transaction in SAP (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or the specific transaction related to marketing profiles).
  Verify if the profile set exists by checking the configuration settings or using transaction codes like SPRO to navigate to the relevant settings.
  
  
  
  Create or Restore Profile Set:
  
  If the profile set does not exist, you may need to create it. This can typically be done in the customizing settings under Marketing or CRM settings.
  If it was deleted, you may need to restore it from a backup or recreate it based on the previous configuration.
  
  
  
  Check for Typos:
  
  Ensure that the profile set name is correctly spelled and formatted in the configuration or transaction where the error occurs.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access the profile set. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific guidance on managing profile sets in your version of SAP CRM.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it seems to be a system or configuration issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER, and others related to marketing and CRM.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Engage with SAP community forums or user groups for shared experiences and solutions from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.