How To Fix CRM_MKTCA_UI026 - Marketing segment '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 026

• Message text: Marketing segment '&1' does not exist

What causes this issue?

No marketing segment could be determined for the marketing segment
description '&V1&'

System Response

The entry is removed or the old entry is set up again.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI026 - Marketing segment '&1' does not exist ?

  The SAP error message CRM_MKTCA_UI026 indicates that the marketing segment you are trying to access or work with does not exist in the system. This can occur in various scenarios, such as when trying to create, edit, or display a marketing segment in the SAP Customer Relationship Management (CRM) module.
  Causes:
  
  Non-Existent Segment: The marketing segment you are referencing has not been created or has been deleted.
  Incorrect Segment ID: There may be a typo or error in the segment ID you are trying to use.
  Authorization Issues: The user may not have the necessary permissions to view or access the marketing segment.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to the segment not being available.
  Configuration Issues: The marketing segment may not be properly configured in the system.
  
  Solutions:
  
  Verify Segment ID: Double-check the marketing segment ID you are using to ensure it is correct and exists in the system.
  Create the Segment: If the segment does not exist, you may need to create it. This can typically be done through the marketing segment management transaction in SAP.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the marketing segment. This may involve checking user roles and permissions.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying system issues or data inconsistencies.
  Review Configuration: Check the configuration settings for marketing segments in the SAP system to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access marketing segments and related data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on managing marketing segments in CRM.
  Community Forums: Consider visiting SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.