How To Fix CRM_MKTCA_UI021 - Form '&1' cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 021

• Message text: Form '&1' cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI021 - Form '&1' cannot be displayed ?

  The SAP error message CRM_MKTCA_UI021, which states "Form '&1' cannot be displayed," typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with marketing or campaign management functionalities. This error indicates that the system is unable to find or display the specified form.
  Causes:
  
  Missing Form Definition: The form specified in the error message may not exist in the system. This could be due to it not being created, deleted, or not properly activated.
  Authorization Issues: The user may not have the necessary authorizations to access the form.
  Transport Issues: If the form was recently transported from another system (e.g., from development to production), there may have been issues during the transport process.
  Configuration Errors: There may be configuration issues in the CRM system that prevent the form from being displayed.
  System Errors: There could be underlying system errors or inconsistencies that are causing the form to be unavailable.
  
  Solutions:
  
  Check Form Existence: Verify that the form specified in the error message exists in the system. You can do this by navigating to the relevant transaction (e.g., SMARTFORMS, SFP for Adobe forms) and checking if the form is listed.
  Activate the Form: If the form exists but is not activated, activate it. For Smart Forms, you can do this in the Smart Forms transaction.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the form. This may involve checking roles and authorizations in the user profile.
  Transport Check: If the form was recently transported, check the transport logs for any errors. Ensure that all necessary objects were included in the transport.
  Configuration Review: Review the configuration settings related to the form and ensure that they are correctly set up.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific form or functionality to see if there are any known issues or additional steps required.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  SAP Help Portal: Utilize the SAP Help Portal for documentation on CRM forms and related functionalities.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation.