How To Fix CRM_MKTCA_UI019 - Data has not been saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

• Message number: 019

• Message text: Data has not been saved

What causes this issue?

An error occurred when you tried to save the data.

System Response

The data was not saved.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCA_UI019 - Data has not been saved ?

  The SAP error message CRM_MKTCA_UI019, which indicates "Data has not been saved," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with saving data in the Marketing Campaign Management or related applications. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Validation Errors: The data being entered may not meet the required validation rules. This could be due to missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to save the data in the system.
  Technical Issues: There may be underlying technical issues, such as problems with the database connection or application server.
  Business Logic Errors: Custom business logic or enhancements may be preventing the data from being saved.
  Locking Issues: The record being edited may be locked by another user or process, preventing changes from being saved.
  
  Solutions:
  
  Check for Validation Errors: Review the input data for any missing or incorrect fields. Ensure that all mandatory fields are filled out correctly.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the save operation. This can be checked in the user roles and profiles.
  Technical Troubleshooting: 
  
  Check the system logs (transaction SLG1) for any error messages that may provide more context.
  Ensure that the database and application servers are functioning correctly.
  
  
  Debugging: If you have access to the development environment, you can debug the transaction to identify where the error is occurring in the code.
  Check for Locks: Use transaction SM12 to check for any locks on the record being edited. If a lock exists, you may need to wait for it to be released or contact the user who has locked it.
  Consult Documentation: Review SAP notes and documentation related to the specific transaction or module you are working with for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SM12 (Lock Entries), and SU53 (Authorization Check) to help diagnose the issue.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.