How To Fix CRM_MKTCA_UI023 - Decision node with short text '&1' created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCA_UI - Messages from Campaign Automation UIs (Without BE Maint)

  • Message number: 023

  • Message text: Decision node with short text '&1' created

  • Show details Hide details
  • What causes this issue?

    You have created a new decision node. In the process model this is
    marked with '&V1&'. '&V1&' is also entered as the short text for the
    newly created decision element as proposal (changeable).

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Change the short text of the newly created decision element to give a
    short description of this function (for example, takes part in trade
    fair?)

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCA_UI023 - Decision node with short text '&1' created ?

    The SAP error message CRM_MKTCA_UI023 typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing campaigns or decision nodes in the marketing planning process. This error indicates that a decision node has been created with a short text that is not properly defined or is missing.

    Cause:

    1. Missing or Incorrect Short Text: The decision node may have been created without a proper short text description, or the text may not meet the required criteria.
    2. Configuration Issues: There may be issues with the configuration of the marketing campaign or decision node settings.
    3. Data Inconsistencies: There could be inconsistencies in the data being used for the decision node, such as missing attributes or incorrect mappings.

    Solution:

    1. Check Decision Node Configuration:

      • Navigate to the decision node in the marketing campaign.
      • Ensure that the short text is properly defined and meets the required length and format.
      • If necessary, edit the decision node to provide a valid short text.
    2. Review Campaign Settings:

      • Check the overall settings of the marketing campaign to ensure that all required fields are filled out correctly.
      • Validate that all decision nodes are configured correctly and that there are no missing links or dependencies.
    3. Data Validation:

      • Review the data being used in the decision node to ensure that all necessary attributes are present and correctly defined.
      • If there are any data inconsistencies, correct them before attempting to save or activate the decision node.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidelines on configuring decision nodes and marketing campaigns.
    5. SAP Notes and Support:

      • Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
      • If the issue persists, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to manage decision nodes and campaigns effectively.

    By following these steps, you should be able to resolve the CRM_MKTCA_UI023 error and ensure that your decision nodes are properly configured.

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