How To Fix CRM_MKT_WORKFLOW106 - Workitem &1 has the status "Incorrect"; no changes possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_WORKFLOW - CRM Marketing: Workflow

• Message number: 106

• Message text: Workitem &1 has the status "Incorrect"; no changes possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_WORKFLOW106 - Workitem &1 has the status "Incorrect"; no changes possible ?

  The SAP error message CRM_MKT_WORKFLOW106 indicates that a work item in the SAP CRM system has a status of "Incorrect," which means that no changes can be made to that work item. This typically occurs in the context of workflows, where the work item may have encountered an issue that prevents it from being processed correctly.
  Cause:
  
  Workflow Errors: The work item may have encountered an error during its processing, leading to an incorrect status.
  Data Inconsistencies: There may be inconsistencies or missing data in the work item that prevent it from being processed.
  System Configuration Issues: Incorrect configuration of the workflow or related components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to modify the work item.
  
  Solution:
  
  Check Workflow Logs: Review the workflow logs to identify any errors or issues that occurred during the processing of the work item. This can provide insights into what went wrong.
  Correct Data Issues: If the error is due to data inconsistencies, correct the data in the relevant objects or transactions.
  Reprocess the Work Item: If possible, try to reprocess the work item. This may involve resetting its status or re-triggering the workflow.
  Review Workflow Configuration: Ensure that the workflow is correctly configured and that all necessary steps and conditions are properly defined.
  Check Authorizations: Verify that the user has the necessary authorizations to modify the work item. If not, adjust the user roles or permissions accordingly.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SWI1 (Work Item Selection) to view and analyze work items, or SWI2_FREQ to check for frequently occurring work items.
  Workflow Monitoring: Use transaction SWI2 to monitor workflows and identify any stuck or incorrect work items.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKT_WORKFLOW106 error message.