How To Fix CRM_MKT_RTOM_PUBLISH002 - Data in the RTOM queue is inconsistent

CRM_MKT_RTOM_PUBLISH002 - Overview

• Message type: E = Error

• Message class: CRM_MKT_RTOM_PUBLISH - Messages for the RTOM Publish Job

• Message number: 002

• Message text: Data in the RTOM queue is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_RTOM_PUBLISH002 - Data in the RTOM queue is inconsistent ?

  The SAP error message CRM_MKT_RTOM_PUBLISH002 indicates that there is an inconsistency in the data within the RTOM (Real-Time Object Management) queue. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there are issues with the data being processed for marketing or sales activities.
  
  Cause:
  
  
  Data Inconsistency: The primary cause of this error is that the data in the RTOM queue does not match the expected format or structure. This can happen due to:
  
  Corrupted or incomplete data entries.
  Changes in the underlying data model that have not been reflected in the RTOM queue.
  Issues during data transfer or synchronization processes.
  
  
  
  
  Configuration Issues: Incorrect configuration settings in the CRM system or related components can lead to inconsistencies.
  
  
  System Errors: Bugs or glitches in the SAP system or during the execution of specific transactions can also result in this error.
  
  
  
  Solution:
  To resolve the CRM_MKT_RTOM_PUBLISH002 error, you can follow these steps:
  
  
  Check the RTOM Queue:
  
  Use transaction code