How To Fix CRM_MKT_FEC007 - Error during deletion of temporary data

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_FEC - CRM_MKTTGGRP_EXPORT: File Export

• Message number: 007

• Message text: Error during deletion of temporary data

What causes this issue?

During the file export, the data to be exported is saved in a cache.
This temporary data is normally deleted once the file has been created.
In this instance, the deletion failed. Consequently, obsolete data still
exists in the system.
The existence of these obsolete entries will not lead to functional
errors, but system performance will be reduced.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The file export key is &V1&.
Delete all table entries for this key in the following order:
CRMD_MKTIMEX_INF (key entry in field: HEADER_GUID)
CRMD_MKTIMEX_IT (key entry in field: HEADER_GUID)
CRMD_MKTIMEX_HD (key entry in field: GUID)
If required, inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_FEC007 - Error during deletion of temporary data ?

  The SAP error message CRM_MKT_FEC007 indicates that there was an error during the deletion of temporary data in the CRM Marketing module. This error can occur for various reasons, and understanding the cause and potential solutions can help in resolving the issue.
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or integrity issues with the temporary data that the system is trying to delete.
  Locking Issues: The temporary data might be locked by another process or user, preventing deletion.
  Authorization Issues: The user may not have the necessary authorizations to delete the temporary data.
  System Errors: There could be underlying system errors or bugs that are causing the deletion process to fail.
  Database Issues: Problems with the database, such as corruption or connectivity issues, can also lead to this error.
  
  Solutions:
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the temporary data. If locks are found, you may need to wait for the locks to be released or contact the user who holds the lock.
  
  
  Review Authorizations: Ensure that the user executing the deletion has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  Data Consistency Check: Run consistency checks on the relevant data. You can use transaction codes like SLG1 to check for logs related to the error and identify any data integrity issues.
  
  
  Manual Deletion: If the temporary data is not critical, you may consider manually deleting it through the appropriate transaction or program, if applicable.
  
  
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that could provide more context about the failure.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for locks), SLG1 (for application logs), and SM21 (for system logs).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM Marketing to understand the context of temporary data and its management.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKT_FEC007 error in your SAP system.