How To Fix CRM_MKT_EXTERNAL170 - Import job of business partners started for target group &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 170

• Message text: Import job of business partners started for target group &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL170 - Import job of business partners started for target group &1 ?

  The SAP error message CRM_MKT_EXTERNAL170 typically indicates an issue related to the import job of business partners for a target group in the SAP Customer Relationship Management (CRM) system. This error can occur during the process of importing business partner data into a target group, which is often part of marketing activities.
  Cause:
  
  Data Issues: The business partner data being imported may have inconsistencies or errors, such as missing mandatory fields, incorrect formats, or invalid entries.
  Configuration Issues: There may be configuration problems in the target group settings or in the business partner import settings.
  Authorization Issues: The user executing the import job may not have the necessary authorizations to perform the operation.
  System Performance: If the system is under heavy load or if there are performance issues, the import job may fail or take longer than expected.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the job scheduling.
  
  Solution:
  
  Check Data Quality: Review the business partner data being imported for any inconsistencies or errors. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  Review Configuration: Verify the configuration settings for the target group and the business partner import process. Ensure that everything is set up correctly.
  Check Authorizations: Ensure that the user executing the import job has the necessary authorizations to perform the operation. You may need to consult with your SAP security team.
  Monitor System Performance: Check the system performance and load. If the system is under heavy load, consider scheduling the import job during off-peak hours.
  Review Logs: Check the application logs and job logs for any additional error messages or warnings that could provide more context about the failure.
  Retry the Job: After addressing any identified issues, retry the import job to see if it completes successfully.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKT_EXTERNAL170 error. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and CRMD_ORDERADM_H (Order Administration) for managing business partners and target groups.
  Documentation: Refer to the official SAP documentation for CRM marketing and business partner management for detailed guidance on configuration and data management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.