How To Fix CRM_MKT_EXTERNAL161 - Status record (job &1, no. BPs &2) added to job status table

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 161

• Message text: Status record (job &1, no. BPs &2) added to job status table

What causes this issue?

The system imports business partners belonging to an external target
group in blocks. Once a block of business partners is imported, the
status record in the CRMD_EXT_BP_JOB job status table is written
accordingly.

System Response

If an error occurs, you can use this status record to restart the
import from the last successful block.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL161 - Status record (job &1, no. BPs &2) added to job status table ?

  The SAP error message CRM_MKT_EXTERNAL161 indicates that a status record has been added to the job status table for a specific job and a number of Business Partners (BPs). This message typically arises in the context of marketing or CRM processes where batch jobs are executed to process data related to business partners.
  Cause:
  
  Job Execution: The message is usually informational rather than an error. It indicates that a background job has been executed, and the status of that job has been recorded in the job status table.
  Batch Processing: It may occur during batch processing of business partner data, such as during data uploads, updates, or synchronization tasks.
  Job Completion: The job may have completed successfully, but the system is notifying you that the status has been logged for tracking purposes.
  
  Solution:
  
  Check Job Status: You can check the job status in transaction SM37 (Job Monitoring) to see if the job completed successfully or if there were any issues.
  Review Logs: Look at the job logs for any additional messages or errors that may provide more context about the job's execution.
  Monitor Business Partner Data: Ensure that the business partner data is being processed as expected. If there are issues with the data, you may need to correct them.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and marketing processes for any specific guidance on handling job statuses.
  
  Related Information:
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM21: System Log
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional context for this message.
  Support: If the message is causing issues or if you need further assistance, consider reaching out to your SAP support team or consulting the SAP Community for insights from other users who may have encountered similar messages.
  
  In summary, the message CRM_MKT_EXTERNAL161 is generally informational, indicating that a job status has been recorded. Monitoring the job and reviewing logs will help you understand the context and ensure that the business partner processing is functioning correctly.