How To Fix CRM_MKT_EXTERNAL114 - Connection to RFC Gateway disconnected (RFC handle: &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 114

• Message text: Connection to RFC Gateway disconnected (RFC handle: &1)

What causes this issue?

Parts of this text similar to message long text CRM_MKT_EXTERNAL016
The connection from CRM to RFC Gateway was successfully disconnected.
The given RFC handle was returned as the connection was being closed.
This handle uniquely identifies the connection and is used for the RFC
calls as the DESTINATION parameter.

System Response

INCLUDE CRMT_MKT_RFC_GATE OBJECT DOKU ID TX LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL114 - Connection to RFC Gateway disconnected (RFC handle: &1) ?

  The SAP error message CRM_MKT_EXTERNAL114 indicates that there is a disconnection issue with the RFC (Remote Function Call) Gateway. This can occur in various scenarios, particularly when there is a communication problem between the SAP system and an external system or service.
  Causes:
  
  Network Issues: Temporary network disruptions can lead to disconnections.
  Timeout Settings: If the RFC call takes too long, it may exceed the timeout settings configured in the SAP system.
  Gateway Configuration: Incorrect or misconfigured RFC destination settings can lead to disconnections.
  Resource Limitations: The SAP system may be running out of resources (e.g., memory, CPU) to handle the RFC calls.
  System Maintenance: The external system may be undergoing maintenance or may be down.
  Firewall or Security Settings: Firewalls or security settings may block the connection to the external system.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the network connection between the SAP system and the external system is stable and functioning properly.
  Review Timeout Settings: Check and adjust