How To Fix CRM_MKT_EXTERNAL017 - No connection to RFC Gateway specified; disconnection not possible

CRM_MKT_EXTERNAL017 - Overview

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 017

• Message text: No connection to RFC Gateway specified; disconnection not possible

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

No RFC connection handle (this identifies the connection
between CRM and the RFC Gateway) has been specified.
An error probably occurred when the connection was set up, in which
case this message can be viewed as a follow-up error.

How to fix this error?

Check the previous messages in the application log.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL017 - No connection to RFC Gateway specified; disconnection not possible ?

  The SAP error message CRM_MKT_EXTERNAL017 indicates that there is an issue with the connection to the RFC (Remote Function Call) Gateway. This error typically arises when the system is unable to establish a connection to the specified RFC destination, which is necessary for communication between different SAP systems or between SAP and external systems.
  Causes:
  
  RFC Destination Configuration: The RFC destination may not be correctly configured in the SAP system. This includes incorrect parameters such as the target system's IP address, port, or connection type.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the RFC destination.
  Gateway Issues: The SAP Gateway service may not be running or may be misconfigured.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations.
  System Downtime: The target system may be down or undergoing maintenance.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Verify the configuration of the