How To Fix CRM_MKT_EXTERNAL008 - No Customizing settings for mapping defined for application &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_EXTERNAL - CRM MKT: Messages for Interface to External Products

• Message number: 008

• Message text: No Customizing settings for mapping defined for application &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXTERNAL008 - No Customizing settings for mapping defined for application & ?

  The SAP error message CRM_MKT_EXTERNAL008 indicates that there are no customizing settings defined for mapping in the specified application. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute a process that requires mapping between different data structures or systems, such as during data import/export or integration scenarios.
  Cause:
  
  
  Missing Customizing Settings: The primary cause of this error is that the necessary customizing settings for mapping have not been defined in the system. This could be due to:
  
  The mapping configuration not being set up at all.
  The mapping configuration being incomplete or incorrectly defined.
  The application specified in the error message not having a corresponding mapping configuration.
  
  
  
  Incorrect Application Reference: The application reference in the error message may not correspond to any existing mapping configuration, leading to this error.
  
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Navigate to the relevant customizing transaction in SAP (usually through SPRO).
  Look for the section related to the application mentioned in the error message (e.g., Marketing, Sales, etc.).
  Ensure that the mapping settings are defined correctly. This may involve creating or adjusting the mapping configuration.
  
  
  
  Define Mapping:
  
  If no mapping exists, you will need to create a new mapping configuration. This typically involves specifying how data from one system or structure maps to another.
  Ensure that all required fields and parameters are correctly defined.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for guidance on how to set up the specific mapping for the application in question.
  
  
  
  Check for Transport Issues:
  
  If the customizing settings were recently transported from another system, ensure that the transport was successful and that all necessary objects were included.
  
  
  
  Consult with Functional Team:
  
  If you are unsure about the required settings, consult with the functional team responsible for the application. They may have insights into the necessary configurations.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (Customizing) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Integration Scenarios: If this error occurs during integration with other systems (like SAP ECC or third-party applications), ensure that the integration settings are also correctly configured.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKT_EXTERNAL008 error message in SAP.