How To Fix CRM_MKT_EXT01033 - Error: Registry key not found

CRM_MKT_EXT01033 - Overview

• Message type: E = Error

• Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

• Message number: 033

• Message text: Error: Registry key not found

What causes this issue?

The system could not read the Windows Registry entry which specifies
the name and installation path of the Protagona user interfaces.
This may be because the Protagona user interface is not installed on
this machine.

How to fix this error?

Install the Protagona user interface. To do so, you require the Setup
CD supplied by Recognition Systems (the makers of Protagona). This CD
is not part of the CRM software supplied by SAP and must therefore be
obtained from Recognition Systems directly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_EXT01033 - Error: Registry key not found ?

  The SAP error message CRM_MKT_EXT01033: Registry key not found typically indicates that the system is unable to locate a specific registry key that is required for the operation you are trying to perform. This error is often related to the configuration of the SAP system or the integration with external applications.
  Causes:
  
  Missing Registry Key: The specific registry key that the SAP application is trying to access does not exist on the system.
  Incorrect Configuration: The configuration settings in the SAP system or the external application may be incorrect, leading to the inability to find the required registry key.
  Permissions Issues: The user or service account running the SAP application may not have the necessary permissions to access the registry.
  Installation Issues: If the SAP application or its components were not installed correctly, it may lead to missing registry entries.
  
  Solutions:
  
  
  Check Registry Keys:
  
  Use the Windows Registry Editor (regedit) to check if the required registry key exists.