How To Fix CRM_MKT_EXT01004 - Content of Protagona error buffer:


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKT_EXT01 - CRM MKT: Messages for Interface to Protagona

  • Message number: 004

  • Message text: Content of Protagona error buffer:

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKT_EXT01004 - Content of Protagona error buffer: ?

    The SAP error message CRM_MKT_EXT01004 typically relates to issues encountered in the SAP Customer Relationship Management (CRM) module, particularly in the context of marketing or external data processing. The error message indicates that there is a problem with the content of the Protagona error buffer, which is often associated with data inconsistencies or issues during data transfer or processing.

    Cause:

    1. Data Inconsistencies: The error may arise due to inconsistencies in the data being processed, such as missing or incorrect fields.
    2. Integration Issues: If you are integrating with external systems (like Protagona), there may be issues with the data being sent or received.
    3. Configuration Errors: Incorrect configuration settings in the CRM system or in the external system can lead to this error.
    4. Authorization Issues: Lack of proper authorizations for the user or system trying to access or modify the data can also trigger this error.

    Solution:

    1. Check Data Consistency: Review the data being processed to ensure that all required fields are filled out correctly and that there are no inconsistencies.
    2. Review Integration Settings: If you are using Protagona or any other external system, check the integration settings and ensure that the data mapping is correct.
    3. Error Buffer Analysis: Analyze the Protagona error buffer for specific error messages or codes that can provide more context on the issue.
    4. Authorization Check: Ensure that the user or system has the necessary authorizations to perform the actions that are causing the error.
    5. Consult Documentation: Refer to SAP documentation or notes related to CRM_MKT_EXT01004 for any specific guidance or patches that may address the issue.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
    • Transaction Codes: Familiarize yourself with transaction codes related to CRM marketing and data processing, as they may help in troubleshooting.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the CRM_MKT_EXT01004 error and implement a suitable solution.

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