How To Fix CRM_MKT_CRR001 - The selected entry &1 is not a template.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKT_CRR - Message class of Mkt response recording

• Message number: 001

• Message text: The selected entry &1 is not a template.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKT_CRR001 - The selected entry &1 is not a template. ?

  The SAP error message CRM_MKT_CRR001, which states "The selected entry &1 is not a template," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to use an entry that is expected to be a template but is not recognized as such by the system.
  Cause:
  
  Incorrect Entry Type: The entry you are trying to use is not defined as a template in the system. This could happen if the entry was created incorrectly or if it was modified after creation.
  Missing Template Status: The entry may not have the necessary status or attributes that classify it as a template.
  Authorization Issues: The user may not have the necessary permissions to access or use the template.
  Data Corruption: There could be issues with the data integrity in the database, leading to the system not recognizing the entry as a template.
  
  Solution:
  
  Verify Entry Type: Check the entry you are trying to use and ensure that it is indeed a template. You can do this by navigating to the relevant area in the CRM system and checking the properties of the entry.
  Create a New Template: If the entry is not a template, consider creating a new template that meets the required criteria.
  Check Authorizations: Ensure that you have the necessary authorizations to access and use templates. You may need to contact your system administrator to verify your permissions.
  Review Configuration: If you have access to the configuration settings, review the settings related to templates to ensure they are correctly defined.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on templates in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if you suspect data corruption or a deeper system issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that deal with templates in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.