How To Fix CRM_LOY_PSH_UIU010 - You are not authorized to view partnership details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH_UIU - Message Class for UI for Partnership

• Message number: 010

• Message text: You are not authorized to view partnership details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH_UIU010 - You are not authorized to view partnership details ?

  The SAP error message "CRM_LOY_PSH_UIU010: You are not authorized to view partnership details" typically indicates that the user does not have the necessary authorizations to access partnership details within the SAP Customer Relationship Management (CRM) system. This can occur in various scenarios, such as when trying to view customer partnerships, loyalty program details, or other related information.
  Cause:
  
  Authorization Issues: The most common cause is that the user’s role does not include the necessary authorizations to view partnership details.
  Role Assignment: The user may not be assigned to the correct role that includes access to the relevant transaction codes or data.
  Authorization Objects: Specific authorization objects related to CRM partnerships may not be properly configured for the user.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01).
  Ensure that the user has the appropriate roles that include access to partnership details.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects that control access to partnership details. Common objects include CRM_ORDER, CRM_PARTNER, and others related to CRM functionalities.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, a security administrator or someone with the appropriate permissions should modify the user’s roles or create a new role that includes the required authorizations.
  Ensure that the role includes the necessary transaction codes and authorization objects.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the access to partnership details again to confirm that the issue is resolved.
  
  
  
  Documentation and Training:
  
  Document the changes made for future reference.
  Provide training or guidance to users on how to request access if they encounter similar issues in the future.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Check SAP Notes for any known issues or updates related to authorization errors in CRM.
  User Groups: Consider using user groups to manage authorizations more effectively if multiple users require similar access.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis or security team for further investigation.