How To Fix CRM_LOY_PSH005 - Enter a partner loyalty program ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LOY_PSH - Message class for Partnership

  • Message number: 005

  • Message text: Enter a partner loyalty program ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOY_PSH005 - Enter a partner loyalty program ID ?

    The SAP error message CRM_LOY_PSH005, which states "Enter a partner loyalty program ID," typically occurs in the context of SAP Customer Relationship Management (CRM) when working with loyalty programs. This error indicates that the system requires a loyalty program ID to proceed with a specific transaction or process, but it has not been provided.

    Cause:

    1. Missing Input: The most common cause is that the user has not entered a loyalty program ID in the relevant field.
    2. Configuration Issues: There may be issues with the configuration of loyalty programs in the system, such as missing or inactive loyalty program IDs.
    3. User Role/Authorization: The user may not have the necessary permissions to access or view the loyalty program IDs.
    4. Data Entry Error: The user may have entered an incorrect or invalid loyalty program ID.

    Solution:

    1. Enter Loyalty Program ID: Ensure that you enter a valid loyalty program ID in the required field. Check if the ID exists in the system.
    2. Check Configuration: Verify that the loyalty program is correctly configured in the system. This includes checking if the program is active and properly set up in the relevant customizing settings.
    3. User Authorization: Ensure that the user has the necessary authorizations to access loyalty program data. If not, contact your system administrator to adjust the user roles.
    4. Data Validation: Double-check the entered loyalty program ID for any typographical errors or incorrect formats.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific details on how to manage loyalty programs within your version of SAP CRM.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to loyalty programs, such as CRM_LOYALTY or similar.
    • SAP Notes: Check SAP Notes for any known issues or patches related to loyalty programs and this specific error message.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to resolve the error and continue with your work in SAP CRM.

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