How To Fix CRM_LOY_PSH004 - Enter valid start and end dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_PSH - Message class for Partnership

• Message number: 004

• Message text: Enter valid start and end dates

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_PSH004 - Enter valid start and end dates ?

  The SAP error message CRM_LOY_PSH004 ("Enter valid start and end dates") typically occurs in the context of SAP Customer Relationship Management (CRM) when a user is trying to create or modify a loyalty program or promotion, and the date fields for the start and end dates are either invalid or not properly filled out.
  Cause:
  
  Invalid Date Format: The dates entered may not be in the correct format expected by the system.
  Logical Errors: The start date may be after the end date, or the end date may be in the past.
  Missing Dates: One or both of the date fields may be left blank.
  Date Range Conflicts: The specified date range may conflict with existing promotions or loyalty programs.
  
  Solution:
  
  Check Date Format: Ensure that the dates are entered in the correct format (e.g., DD/MM/YYYY or MM/DD/YYYY, depending on your system settings).
  Verify Date Logic: Make sure that the start date is earlier than the end date. If the end date is in the past, update it to a future date.
  Fill in Required Fields: Ensure that both the start and end date fields are filled in.
  Check for Conflicts: Review existing promotions or loyalty programs to ensure that the new dates do not overlap with any active programs.
  Use Date Picker: If available, use the date picker tool in the SAP interface to select dates, which can help avoid format issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Documentation: Refer to the SAP CRM documentation for guidelines on setting up loyalty programs and promotions.
  System Configuration: Ensure that the system configuration for date formats and time zones is correctly set up in the SAP system.
  Testing: If you are in a development or testing environment, try replicating the issue with different date combinations to identify the specific cause.
  
  If the problem persists after checking these aspects, it may be beneficial to consult with your SAP support team or refer to the SAP Community for further assistance.