How To Fix CRM_LOY_MA064 - Enter valid partner; invalid partner for program &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 064

• Message text: Enter valid partner; invalid partner for program &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA064 - Enter valid partner; invalid partner for program &1 ?

  The SAP error message CRM_LOY_MA064, which states "Enter valid partner; invalid partner for program &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with loyalty programs or partner management. This error indicates that the system cannot recognize the partner you are trying to enter for a specific loyalty program.
  Causes:
  
  Invalid Partner ID: The partner ID you are trying to enter does not exist in the system or is not active.
  Incorrect Program Assignment: The partner may not be assigned to the loyalty program you are trying to use.
  Data Inconsistency: There may be inconsistencies in the master data related to the partner or the loyalty program.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the partner data.
  Program Status: The loyalty program may be inactive or not properly configured.
  
  Solutions:
  
  Verify Partner ID: Check the partner ID you are entering to ensure it is correct and exists in the system. You can do this by using transaction codes like BP (Business Partner) to search for the partner.
  Check Program Assignment: Ensure that the partner is correctly assigned to the loyalty program. You may need to review the configuration of the loyalty program to confirm this.
  Review Master Data: Look for any inconsistencies in the master data for the partner or the loyalty program. Ensure that all required fields are filled out correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the partner data. You may need to consult with your SAP security team.
  Program Configuration: Verify that the loyalty program is active and properly configured. Check the program settings to ensure that it is set up to accept the partner type you are trying to enter.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner, CRMD_ORDER for CRM Order Management, and CRMD_ORDERADM_H for order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review the SAP Help documentation for CRM Loyalty Management to understand the configuration and requirements for partners and loyalty programs.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.