How To Fix CRM_LOY_MA063 - Enter valid member; member does not belong to maintained membership

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 063

• Message text: Enter valid member; member does not belong to maintained membership

What causes this issue?

The member does not belong to the maintained membership.

System Response

The system prompts you to enter a correct member.

How to fix this error?

Choose a valid member who belongs to the maintained membership.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA063 - Enter valid member; member does not belong to maintained membership ?

  The SAP error message CRM_LOY_MA063 indicates that the member you are trying to process does not belong to the maintained membership in the system. This error typically occurs in the context of loyalty management within SAP CRM, where you are trying to perform an operation related to a loyalty program or membership.
  Cause:
  
  Invalid Member ID: The member ID you are trying to use does not exist in the system or is not correctly entered.
  Membership Status: The member may not be active or may have been deactivated or expired.
  Membership Group: The member may not belong to the specific membership group or program you are trying to access.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect entries in the membership records.
  
  Solution:
  
  Verify Member ID: Check the member ID you are using to ensure it is correct and exists in the system.
  Check Membership Status: Look into the status of the membership to ensure it is active and valid. You can do this by navigating to the membership management area in SAP CRM.
  Review Membership Group: Ensure that the member is part of the correct membership group or program that you are trying to access.
  Data Consistency Check: Run a consistency check on the membership data to identify any discrepancies or issues that need to be resolved.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the membership management process and requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing memberships, such as CRMD_ORDER, CRMD_ORDERADM_H, or specific loyalty management transactions.
  SAP Notes: Check for any SAP Notes related to CRM loyalty management that might address known issues or provide patches.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and manage membership data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.