How To Fix CRM_LOY_DOCFLOW003 - No RFC destination defined for connection to LOY system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_DOCFLOW - CRM LOY Docflow message class

• Message number: 003

• Message text: No RFC destination defined for connection to LOY system

What causes this issue?

The RFC connection to the Loyalty system is not maintained.

System Response

The system is not able to replicate the document links on the Loyalty
server. An error message is logged informing the user of the error.

How to fix this error?

Maintain the RFC destination in the SAP Customizing.
To do this, follow the below path -
SAP Customizing Implementation Guide(transaction spro) -> Customer
Relationship Management -> Marketing -> Loyalty Management in BBPCRM ->
Basic Settings -> Select 'Define Basic Settings'
For the key 'LOYALTY_SYSTEM', maintain the appropriate RFC connection
name which points to the Loyalty system. The list of RFC connections can
be found in transaction sm59.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_DOCFLOW003 - No RFC destination defined for connection to LOY system ?

  The SAP error message CRM_LOY_DOCFLOW003 indicates that there is no RFC (Remote Function Call) destination defined for the connection to the Loyalty (LOY) system. This error typically occurs in scenarios where the SAP CRM system is trying to communicate with a Loyalty Management system, but the necessary configuration for the RFC connection is missing or incorrect.
  
  Cause:
  
  Missing RFC Destination: The RFC destination that should connect the CRM system to the Loyalty system is not defined in the SAP system.
  Incorrect Configuration: The existing RFC destination may be incorrectly configured, leading to connection issues.
  Authorization Issues: The user or system may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing the systems from communicating.
  
  
  Solution:
  
  
  Define RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check if the RFC destination for the LOY system is defined. If it is not, create a new RFC destination.
  Ensure that the destination