How To Fix CRM_LEASING_COPY217 - Error setting the status in the follow-on document

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

• Message number: 217

• Message text: Error setting the status in the follow-on document

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE MSG_CONTACT_SYSADMIN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_COPY217 - Error setting the status in the follow-on document ?

  The SAP error message CRM_LEASING_COPY217, which indicates an issue with setting the status in a follow-on document, typically arises in the context of the SAP CRM (Customer Relationship Management) module, particularly in leasing or contract management scenarios. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Status Management Issues: The error may occur if the status of the original document does not allow for the creation or modification of a follow-on document. This can happen if the original document is in a status that is not compatible with the follow-on process.
  
  
  Configuration Errors: There may be configuration issues in the status management settings for the leasing or contract management module. This includes incorrect settings in the status profile or status transitions.
  
  
  Missing Authorizations: The user may not have the necessary authorizations to change the status of the document or to create follow-on documents.
  
  
  Data Inconsistencies: There could be inconsistencies in the data related to the original document, such as missing mandatory fields or incorrect data entries.
  
  
  Custom Code Issues: If there are custom enhancements or modifications in the system, they might interfere with the standard processing of documents.
  
  
  Solutions:
  
  
  Check Document Status: Review the status of the original document to ensure it is in a state that allows for the creation of follow-on documents. You may need to change the status of the original document first.
  
  
  Review Configuration: Check the configuration settings for status management in the SAP system. Ensure that the status profiles and transitions are correctly set up for the leasing process.
  
  
  Authorization Check: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in the SAP system.
  
  
  Data Validation: Ensure that all required fields in the original document are filled out correctly and that there are no inconsistencies in the data.
  
  
  Debugging Custom Code: If there are custom enhancements, consider debugging the code to identify any issues that may be causing the error. You may need the help of a developer for this.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_LEASING, or others related to contract management.
  SAP Documentation: Refer to the official SAP documentation for CRM and leasing processes for detailed information on status management and follow-on documents.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.