How To Fix CRM_LEASING_COPY215 - Error during the recursive read of the item hierarchy

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

• Message number: 215

• Message text: Error during the recursive read of the item hierarchy

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE MSG_CONTACT_SYSADMIN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_COPY215 - Error during the recursive read of the item hierarchy ?

  The SAP error message CRM_LEASING_COPY215, which indicates "Error during the recursive read of the item hierarchy," typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or contract management scenarios. This error can arise due to various reasons related to data inconsistencies, configuration issues, or problems with the item hierarchy structure.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the item hierarchy data, such as missing or incorrect entries in the database.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to issues when trying to read the item hierarchy.
  Hierarchy Structure Problems: The item hierarchy may be incorrectly defined, leading to recursive read errors.
  Authorization Issues: Lack of proper authorizations for accessing certain data elements can also trigger this error.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. Ensure that all necessary entries exist and are correctly linked.
  Review Configuration: Go through the configuration settings related to leasing and item hierarchy in the SAP CRM system. Ensure that all settings are correctly defined.
  Analyze Hierarchy Structure: Review the item hierarchy structure to ensure that it is correctly defined and does not contain circular references or other issues that could cause recursive reads to fail.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the data being read. This can be checked in transaction SU53 or by consulting with your security team.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant ABAP code to identify where the error occurs during the recursive read process.
  SAP Notes and Patches: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Applying the latest patches may resolve known issues.
  Consult SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and items.
  Documentation: Review SAP documentation related to CRM leasing and item hierarchy management for best practices and troubleshooting tips.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_LEASING_COPY215 error effectively.