How To Fix CRM_LEASING_CANCEL021 - Save the document first

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CANCEL - Leasing: Cancellation

• Message number: 021

• Message text: Save the document first

What causes this issue?

You have already started a cancellation process, but have
not saved it yet. The cancellation you requested cannot be
performed until you save the previous cancellation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system outputs an error message.

How to fix this error?

First save the active document, and the previous cancellation
along with it.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CANCEL021 - Save the document first ?

  The SAP error message CRM_LEASING_CANCEL021 with the description "Save the document first" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing or contract management documents. This error indicates that an action you are trying to perform cannot be completed because the document has not been saved yet.
  Cause:
  
  Unsaved Document: The most common cause of this error is that the user is attempting to perform an operation (like canceling a leasing document) without first saving the document. In SAP, certain actions require the document to be in a saved state.
  Incomplete Data: If the document has not been fully populated with the required data, it may not allow saving, leading to this error when trying to perform subsequent actions.
  System Configuration: There may be specific configurations or settings in the system that require certain conditions to be met before a document can be saved or processed.
  
  Solution:
  
  Save the Document: Before performing any further actions, ensure that you save the document. Look for a "Save" button or use the keyboard shortcut (usually Ctrl + S) to save your changes.
  Check for Required Fields: Ensure that all mandatory fields in the document are filled out correctly. If any required fields are missing, the system will not allow you to save the document.
  Review Document Status: Make sure that the document is in a state that allows it to be saved. If there are any errors or warnings displayed, address those first.
  Reopen the Document: If you continue to face issues, try closing and reopening the document to refresh the session.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to the leasing module and the actions you are trying to perform.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and contract management.
  User Permissions: Ensure that you have the necessary permissions to save and modify documents in the CRM system.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. Sometimes, specific versions of SAP may have bugs that are documented in SAP Notes.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the error and proceed with your work in the SAP CRM system.