How To Fix CRM_LEAD_H513 - Because of the status profile, lead &1 cannot be distributed externally

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 513

• Message text: Because of the status profile, lead &1 cannot be distributed externally

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H513 - Because of the status profile, lead &1 cannot be distributed externally ?

  The SAP error message CRM_LEAD_H513 indicates that a lead cannot be distributed externally due to its status profile. This typically occurs in the context of SAP Customer Relationship Management (CRM) when a lead is in a status that does not allow for external distribution, such as to an external system or partner.
  Cause:
  The error is caused by the lead's current status, which is governed by the status profile assigned to it. The status profile defines the various statuses a lead can have and the actions that can be performed based on those statuses. If the lead is in a status that is not permitted for external distribution, this error will be triggered.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Lead:
  
  Navigate to the lead in question and check its current status. You can do this by going to the lead details in the CRM system.
  
  
  
  Review the Status Profile:
  
  Identify the status profile assigned to the lead. You can do this by checking the configuration settings in the CRM system.
  Review the allowed statuses for external distribution in the status profile configuration.
  
  
  
  Change the Status:
  
  If the current status does not allow for external distribution, you may need to change the status of the lead to one that does. This can typically be done through the lead management interface in SAP CRM.
  Ensure that the new status is valid for external distribution as per the status profile configuration.
  
  
  
  Consult with Configuration Team:
  
  If you do not have the necessary permissions to change the status or if you need to modify the status profile, consult with your SAP configuration team or system administrator. They can help adjust the status profile settings if necessary.
  
  
  
  Test the Distribution:
  
  After changing the status, attempt to distribute the lead again to verify that the error has been resolved.
  
  
  
  Related Information:
  
  Status Profiles: These are defined in the SAP system and can be customized based on business requirements. They control the lifecycle of leads, opportunities, and other CRM objects.
  Authorization: Ensure that you have the necessary authorizations to change lead statuses and access the status profile settings.
  Documentation: Refer to SAP documentation or help resources for detailed information on managing leads and status profiles in SAP CRM.
  
  By following these steps, you should be able to resolve the error and successfully distribute the lead externally.