How To Fix CRM_LEAD_H511 - Choose a new contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 511

• Message text: Choose a new contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H511 - Choose a new contact person ?

  The SAP error message CRM_LEAD_H511, which states "Choose a new contact person," typically occurs in the SAP Customer Relationship Management (CRM) module when you are trying to create or modify a lead, opportunity, or similar object, and the system requires a valid contact person to be assigned.
  Cause:
  
  Missing Contact Person: The lead or opportunity does not have a contact person assigned, which is mandatory for the transaction.
  Invalid Contact Person: The contact person assigned may not be valid or may have been deleted or deactivated in the system.
  Business Rules: Certain business rules or configurations may require a contact person to be specified before proceeding.
  
  Solution:
  
  
  Assign a Contact Person:
  
  Navigate to the lead or opportunity where the error occurred.
  Look for the section where you can assign a contact person.
  Choose a valid contact person from the list of available contacts. If necessary, create a new contact person if none are available.
  
  
  
  Check Contact Person Validity:
  
  Ensure that the contact person you are trying to assign is active and valid in the system.
  You can check this by navigating to the contact person’s master data and verifying their status.
  
  
  
  Review Business Rules:
  
  If you are unsure why the contact person is required, review the business rules or configurations in your SAP CRM system. This may involve consulting with your SAP administrator or a functional consultant.
  
  
  
  Error Handling:
  
  If the error persists after assigning a contact person, check for any additional error messages or logs that may provide more context.
  Ensure that all mandatory fields in the lead or opportunity are filled out correctly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing leads and opportunities.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to create or modify leads and assign contact persons.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on managing leads and opportunities in CRM.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.