How To Fix CRM_LEAD_H514 - Lead &1 is incorrect and cannot be externally distributed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 514

• Message text: Lead &1 is incorrect and cannot be externally distributed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H514 - Lead &1 is incorrect and cannot be externally distributed ?

  The SAP error message CRM_LEAD_H514 indicates that there is an issue with a lead (CRM lead) that is preventing it from being externally distributed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies or missing data in the lead record.
  Causes:
  
  Missing Required Fields: The lead may be missing mandatory fields that are required for external distribution.
  Incorrect Data: There may be invalid or incorrect data in one or more fields of the lead.
  Status Issues: The lead might be in a status that does not allow for external distribution.
  Configuration Issues: There could be configuration settings in the CRM system that are preventing the lead from being distributed.
  Integration Issues: If the lead is supposed to be sent to another system (like SAP ECC or an external CRM), there may be issues with the integration setup.
  
  Solutions:
  
  Check Required Fields: Review the lead record to ensure that all mandatory fields are filled out correctly. This includes fields like customer information, lead status, and any other required data.
  Validate Data: Ensure that all data entered in the lead is valid and conforms to the expected formats (e.g., date formats, numerical values).
  Review Lead Status: Check the status of the lead to ensure it is in a state that allows for external distribution. If necessary, change the status to one that permits distribution.
  Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to lead distribution. Ensure that the settings align with your business processes.
  Integration Check: If the lead is meant to be sent to another system, verify that the integration settings are correct and that there are no connectivity issues between systems.
  Error Logs: Check the application logs or error logs in SAP for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to view and edit lead records.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Documentation: Refer to SAP documentation for CRM lead management to understand the required fields and statuses for leads.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_LEAD_H514 error message.