How To Fix CRM_LEAD_H411 - Manual lead qualification level &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 411

• Message text: Manual lead qualification level &1 does not exist

What causes this issue?

The value &V1& you entered as
<DS:GLOS.95D928B8BD0BD511BCBC0800060D9C68>lead qualification level</>
is not defined in Customizing.

System Response

Maintain the lead qualification levels you require in
<DS:SIMG.CRM_LEAD_QUALIFYI>Customizing</>.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H411 - Manual lead qualification level &1 does not exist ?

  The SAP error message "CRM_LEAD_H411 Manual lead qualification level &1 does not exist" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to perform an action related to lead qualification, but the specified qualification level does not exist in the system.
  Cause:
  
  Missing Configuration: The lead qualification level specified in the error message is not defined in the system. This could be due to a configuration oversight or a missing entry in the relevant customizing settings.
  Incorrect Input: The user may have entered an invalid qualification level or there may be a typo in the level name.
  Transport Issues: If the system has recently undergone a transport of changes, the qualification levels may not have been transported correctly.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to Customer Relationship Management > Marketing > Lead Management > Define Lead Qualification Levels.
  Verify if the qualification level specified in the error message exists. If it does not, you may need to create it.
  
  
  
  Correct Input:
  
  Ensure that the qualification level being used is correctly spelled and matches the existing entries in the system.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the missing configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify lead qualification levels.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to lead management for any additional insights or steps that may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration and CRMD_ORDER for lead management.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to resolve the error and ensure that the lead qualification levels are correctly configured in your SAP CRM system.