How To Fix CRM_LEAD_H410 - No entry found for evaluation form and qualification level

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 410

• Message text: No entry found for evaluation form and qualification level

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H410 - No entry found for evaluation form and qualification level ?

  The SAP error message "CRM_LEAD_H410 No entry found for evaluation form and qualification level" typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find a corresponding evaluation form for a specific qualification level in the context of lead management.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the evaluation form for the specified qualification level has not been configured in the system.
  Incorrect Qualification Level: The qualification level being referenced may not exist or may not be correctly assigned to the lead.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link evaluation forms to qualification levels.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the evaluation forms.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP CRM and verify that the evaluation forms are correctly set up for the relevant qualification levels.
  Ensure that the evaluation forms are assigned to the correct lead qualification levels in the customizing settings.
  
  
  
  Create Missing Entries:
  
  If the evaluation form for the qualification level does not exist, you may need to create it. This can typically be done in the customizing transaction (SPRO) under the CRM settings.
  
  
  
  Verify Qualification Levels:
  
  Check the qualification levels assigned to the lead. Ensure that they are valid and correspond to the evaluation forms configured in the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant tables to ensure that there are no missing or inconsistent entries that could lead to this error.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the evaluation forms. This can be checked in the user roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring evaluation forms and qualification levels.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), CRMD_ORDER (for lead management), or SE11 (for data dictionary) to investigate further.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message "CRM_LEAD_H410 No entry found for evaluation form and qualification level."