How To Fix CRM_LEAD_H002 - Lead header could not be found (&1)

CRM_LEAD_H002 - Overview

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 002

• Message text: Lead header could not be found (&1)

What causes this issue?

The system tried to read an existing header entry for the lead. This
resulted in an error message, which points to a possible program error.

How to fix this error?

Try again to read the lead. If the error still continues, contact SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_LEAD_H002 - Details

• The SAP error message CRM_LEAD_H002: Lead header could not be found (&1) typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to locate the lead header data for a specific lead ID. This can happen for several reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  Invalid Lead ID: The lead ID provided may not exist in the system. This could be due to a typo or an incorrect reference.
  Data Deletion: The lead record may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary permissions to access the lead data.
  Database Issues: There could be issues with the database or inconsistencies in the data that prevent the lead from being found.
  System Configuration: Incorrect configuration settings in the CRM system could lead to issues in retrieving lead data.
  
  Solutions:
  
  Verify Lead ID: Check the lead ID you are