How To Fix CRM_KW101 - No GOS attachments available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_KW - Error Messages for Content Management in CRM

• Message number: 101

• Message text: No GOS attachments available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_KW101 - No GOS attachments available ?

  The SAP error message CRM_KW101: No GOS attachments available typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or manage attachments (GOS - Generic Object Services) for a business object, but there are no attachments available for that object.
  Cause:
  
  No Attachments Exist: The most straightforward reason is that there are simply no attachments associated with the business object you are trying to access.
  Authorization Issues: The user may not have the necessary authorizations to view or manage attachments.
  Configuration Issues: There may be a configuration issue in the GOS settings or the business object itself that prevents attachments from being displayed.
  Data Corruption: In some cases, data corruption or inconsistencies in the database can lead to this error.
  
  Solution:
  
  Check for Attachments: Verify if there are indeed any attachments associated with the business object. You can do this by checking the relevant transaction or object in SAP.
  User Authorizations: Ensure that the user has the necessary authorizations to view and manage GOS attachments. This can be checked in the user roles and profiles.
  GOS Configuration: Review the configuration settings for GOS in the SAP system. Ensure that the GOS functionality is properly set up for the specific business object.
  Database Consistency: If you suspect data corruption, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database issues.
  SAP Notes: Check for any relevant SAP Notes or patches that may address this issue. Sometimes, specific bugs or issues are documented by SAP, and applying a note can resolve the problem.
  
  Related Information:
  
  GOS (Generic Object Services): This is a framework in SAP that allows users to manage attachments, links, and other services related to business objects.
  Business Object: In SAP CRM, a business object represents a specific entity (like a customer, sales order, etc.) and can have various attributes and associated data, including attachments.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing GOS attachments, such as CRMD_ORDER for managing CRM orders.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.