How To Fix CRM_IU_PROD162 - Do not create a quotation based on product module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 162

• Message text: Do not create a quotation based on product module &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD162 - Do not create a quotation based on product module &1 ?

  The SAP error message CRM_IU_PROD162, which states "Do not create a quotation based on product module &1," typically occurs in the SAP Customer Relationship Management (CRM) system when there is an issue related to the product module being used in a quotation. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Product Module Restrictions: The product module specified in the error message may have restrictions that prevent it from being used for quotation creation. This could be due to configuration settings in the product master data.
  
  
  Product Status: The product might be in a status that does not allow it to be quoted. For example, it could be inactive or not available for sales.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that restrict the use of certain product modules for quotations.
  
  
  Missing Data: Required data for the product module may be missing or incomplete, leading to the inability to create a quotation.
  
  
  Solutions:
  
  
  Check Product Module Configuration: Review the configuration settings for the product module in the SAP system. Ensure that it is set up to allow quotations.
  
  
  Verify Product Status: Check the status of the product in the product master data. If it is inactive or not available for sales, you may need to change its status.
  
  
  Review Quotation Settings: Look into the settings related to quotation creation in the CRM system. Ensure that the product module is included in the allowed modules for quotations.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the product module and its allowed uses.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to product management and quotation creation, such as CRM product master transactions.
  User Roles and Authorizations: Ensure that the user attempting to create the quotation has the necessary authorizations to work with the specified product module.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.