How To Fix CRM_IU_PROD164 - Do not create a contract based on product module &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 164

• Message text: Do not create a contract based on product module &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD164 - Do not create a contract based on product module &1 ?

  The SAP error message CRM_IU_PROD164, which states "Do not create a contract based on product module &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the product module that you are trying to use for contract creation. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  
  Product Module Configuration: The product module specified in the error message may not be configured correctly in the system. This could include missing or incorrect settings in the product master data.
  
  
  Product Status: The product module may be in a status that does not allow it to be used for contract creation. For example, it might be marked as inactive or not available for sales.
  
  
  Contract Type Restrictions: The contract type you are trying to use may have restrictions that prevent the use of certain product modules.
  
  
  Authorization Issues: There may be authorization issues preventing the user from creating a contract with the specified product module.
  
  
  Business Rules: There may be specific business rules or validations in place that restrict the creation of contracts based on certain product modules.
  
  
  Solutions:
  
  
  Check Product Module Configuration: Review the configuration of the product module in the SAP system. Ensure that all necessary settings are correctly defined and that the product is active.
  
  
  Verify Product Status: Check the status of the product module in the product master data. If it is inactive, consider activating it or using a different product module.
  
  
  Review Contract Type Settings: Look into the settings of the contract type you are using. Ensure that it allows for the inclusion of the specified product module.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to create contracts with the specified product module. This may involve checking user roles and permissions.
  
  
  Consult Business Rules: If there are specific business rules in place, consult with your business process owner or SAP functional consultant to understand any restrictions that may apply.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER to view and manage contracts, or MM02 to check product master data.
  SAP Help Portal: The SAP Help Portal can provide additional documentation and troubleshooting steps related to CRM and contract management.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.