How To Fix CRM_IU_PROD160 - Do not create a quotation based on reference product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 160

• Message text: Do not create a quotation based on reference product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD160 - Do not create a quotation based on reference product &1 ?

  The SAP error message CRM_IU_PROD160, which states "Do not create a quotation based on reference product &1," typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the product reference used in the quotation process. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Product Status: The reference product may be in a status that does not allow it to be used for quotations. For example, it could be inactive or blocked.
  Product Type: The product type may not be suitable for quotation creation. Certain product types may have restrictions on their use in sales documents.
  Configuration Issues: There may be configuration settings in the CRM system that prevent the use of certain products for quotations.
  Missing Master Data: The product master data may be incomplete or missing essential information required for creating a quotation.
  Authorization Issues: The user may not have the necessary authorizations to create a quotation based on the specified reference product.
  
  Solutions:
  
  Check Product Status: Verify the status of the reference product in the product master data. Ensure that it is active and not blocked for sales activities.
  Review Product Type: Confirm that the product type is appropriate for quotation creation. If necessary, consult with your SAP administrator to understand the restrictions on the product type.
  Configuration Review: Check the configuration settings in the CRM system related to product usage in quotations. This may involve reviewing the customizing settings in transaction SPRO.
  Complete Master Data: Ensure that all required fields in the product master data are filled out correctly. This includes pricing, availability, and any other relevant information.
  Authorization Check: Verify that the user attempting to create the quotation has the necessary permissions. This can be checked in the user roles and authorizations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage quotations, or MM03 to check product master data.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Refer to the SAP Help Portal for detailed documentation on CRM product management and quotation processes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.