How To Fix CRM_IU_PROD157 - Do not create a contract based on competitor product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 157

• Message text: Do not create a contract based on competitor product &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD157 - Do not create a contract based on competitor product &1 ?

  The SAP error message CRM_IU_PROD157, which states "Do not create a contract based on competitor product &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to create a contract that involves a product identified as a competitor's product. This restriction is often put in place to prevent the creation of contracts that could lead to conflicts with competitive products or violate company policies.
  Cause:
  
  Competitor Product Identification: The product you are trying to use in the contract is flagged as a competitor's product in the system.
  Business Rules: There may be specific business rules or configurations in place that prevent the use of competitor products in contracts.
  Product Master Data: The product master data may not be correctly maintained, leading to incorrect identification of the product as a competitor's.
  
  Solution:
  
  Verify Product Status: Check the product master data to confirm whether the product is indeed classified as a competitor's product. You can do this by navigating to the product in the system and reviewing its attributes.
  Consult with Management: If the product is essential for the contract, consult with your management or the relevant department to see if exceptions can be made or if the product classification can be changed.
  Change Product: If the product is correctly classified as a competitor's product and cannot be changed, consider using an alternative product that is not classified as a competitor's.
  Review Configuration: If you believe this classification is incorrect, you may need to review the configuration settings in the system or consult with your SAP administrator to adjust the product classification.
  Documentation and Policies: Ensure that you are aware of the company's policies regarding competitor products and contracts to avoid similar issues in the future.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  User Documentation: Review the user documentation for your specific SAP CRM version to understand how product classifications are managed.
  Training: Consider training sessions for users involved in contract creation to ensure they understand the implications of using competitor products.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.