How To Fix CRM_IU_PROD156 - Do not create a quotation based on competitor product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 156

• Message text: Do not create a quotation based on competitor product &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD156 - Do not create a quotation based on competitor product &1 ?

  The SAP error message CRM_IU_PROD156, which states "Do not create a quotation based on competitor product &1," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create a quotation for a product that is identified as a competitor's product. This is a part of the system's business rules to prevent quoting for products that are not part of the company's offerings or are in direct competition.
  Cause:
  
  Competitor Product Identification: The product you are trying to quote is flagged in the system as a competitor's product. This could be due to specific settings in the product master data or pricing conditions.
  Business Rules: The organization may have internal policies that restrict quoting for competitor products to avoid conflicts or pricing issues.
  
  Solution:
  
  Verify Product Master Data: Check the product master data for the item you are trying to quote. Look for any flags or settings that indicate it is a competitor product.
  Consult with Sales Management: If you believe the product should be quoted, consult with your sales management or product management team to see if there are exceptions or if the product can be reclassified.
  Adjust Business Rules: If necessary, the business rules in the system can be adjusted by an SAP administrator or consultant to allow quoting for certain competitor products under specific conditions.
  Use Alternative Products: If quoting for the competitor product is not allowed, consider using alternative products that are within your company's offerings.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding this error message.
  User Documentation: Review the user documentation for the CRM module to understand how product classifications and quoting processes work.
  Training: Ensure that users are trained on the policies regarding competitor products and the quoting process to minimize confusion and errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team for further investigation and resolution.