How To Fix CRM_IU_PROD155 - Object does not match external object name &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 155

• Message text: Object does not match external object name &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD155 - Object does not match external object name &1 ?

  The SAP error message CRM_IU_PROD155, which states "Object does not match external object name &1," typically occurs in the context of SAP CRM (Customer Relationship Management) when there is a mismatch between the internal representation of an object and its external name. This can happen in various scenarios, such as when dealing with product master data, business partners, or other objects that have both internal and external identifiers.
  Causes:
  
  Data Inconsistency: The internal object name or ID does not match the expected external name or ID. This can occur due to data inconsistencies in the database.
  Incorrect Mapping: There may be an issue with how the external names are mapped to internal objects, especially if data was imported or migrated from another system.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to mismatches between internal and external identifiers.
  Changes in Object Names: If the external name of an object was changed after it was created, the system may still reference the old name.
  
  Solutions:
  
  Check Object Names: Verify that the external object name provided in the error message matches the internal object name in the system. You can do this by checking the relevant tables or using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser).
  Data Consistency Check: Run consistency checks on the relevant data to identify and correct any discrepancies. This may involve using transaction codes like SLG1 (Application Log) to check for logs related to the error.
  Update Mappings: If there are mapping issues, ensure that the mappings between internal and external names are correctly configured. This may involve updating configuration settings in the CRM system.
  Recreate Object: If the object is corrupted or has been incorrectly configured, consider deleting and recreating the object with the correct external name.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SLG1 for data inspection and logging.
  SAP Notes: Check the SAP Support Portal for any notes related to CRM_IU_PROD155 for additional insights or fixes.
  Support Community: Engage with the SAP Community or forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.