Message type: E = Error
Message class: CRM_IU_PROD - Utilities Product-Related Messages
Message number: 020
Message text: Only released versions exist; create a new one first
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The SAP error message CRM_IU_PROD020 indicates that you are trying to perform an action on a product version that is already released, and the system does not allow modifications to released versions. This is a common scenario in SAP CRM (Customer Relationship Management) when dealing with product management.
Cause: The error occurs when: You attempt to edit or change a product version that has already been released. The system requires that any changes to a product must be done on a new version rather than modifying an existing released version.
Solution: To resolve this error, you need to create a new version of the product. Here are the steps to do this: Create a New Product Version: Navigate to the product management area in SAP CRM. Select the product for which you want to create a new version. Use the option to create a new version (this may be labeled as "Create New Version" or similar). Make the necessary changes in
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