How To Fix CRM_IU_PROD018 - Value of attribute &1 was changed from &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 018

• Message text: Value of attribute &1 was changed from &2 to &3

What causes this issue?

The value of attribute &V1& was changed from &V2& to &V3&.
The change was triggered by changing the value of attribute &V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the new values meet your requirements.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD018 - Value of attribute &1 was changed from &2 to &3 ?

  The SAP error message CRM_IU_PROD018 indicates that the value of a specific attribute in a product or item has been changed. The message typically follows this format:
  
  Attribute: The specific attribute that has been modified (represented by &1).
  Old Value: The previous value of the attribute (represented by &2).
  New Value: The new value of the attribute (represented by &3).
  
  Cause
  This error message is usually triggered during the processing of product data in the SAP CRM system. The change in the attribute value could be due to:
  
  Manual Changes: A user manually updated the attribute in the product master data.
  Data Migration: During data migration or upload processes, the attribute values may have been altered.
  Integration Issues: If the product data is being synchronized with other systems (like ERP), discrepancies can occur.
  Business Logic: Certain business rules or workflows may automatically change attribute values based on specific conditions.
  
  Solution
  To resolve this error, consider the following steps:
  
  Review Changes: Check the change log for the product to understand who made the change and why. This can help identify if the change was intentional or accidental.
  Validate Data: Ensure that the new value being set for the attribute is valid and meets any business rules or constraints.
  Revert Changes: If the change was not intended, revert the attribute value back to the original value.
  Check Integration Settings: If the product data is being integrated from another system, review the integration settings to ensure that data is being synchronized correctly.
  Consult Documentation: Refer to SAP documentation or notes related to the specific attribute and its expected values.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage CRM orders and their attributes.
  Change Logs: Use transaction SCDO to check change documents related to the product.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.